Our Company

Our Culture

Happy staff create happy customers. We respect and appreciate our team and we ask they treat homeowners the same way.

We are inclusive employers; all are welcome on our team.

Our staff knows that ‘going the extra mile’ doesn’t go unnoticed; they know that the little things do matter.

Employees are empowered. They are encouraged to ‘own their work’; to take initiative without fear of blame if their honest efforts are not met with immediate success. This is the way real value is created for out clients.

Our Code Of Conduct

Work with a positive attitude, doing the best you can.

Be prompt and politely respond to all requests.

Receive all complaints without ‘pushback’; speaking only after you have listened and understood the issue. Complaints are an opportunity to improve.

Respect the client’s privacy keeping whatever you hear about them to yourself.

Be patient, kind and fair.

Maintain professional boundaries.

Bullying, blaming, harassing or judging others will be not be tolerated.

Avoid emotionally charged discussions.